How much experience do you have?
It’s important to establish how much industry experience a company has. This allows them to understand their products as well as what homeowners want. This also allows experience of solving issues swiftly. With more than 30 years of experience behind us, we can offer you fantastic customer service and expertise every time.
What do your customers think of you?
Reputation is key to any company. Customer recommendations can be the main source of business, especially in the home improvement sector. We are proud of our customer focus and have over 1000 reviews on Checkatrade with high satisfaction rates. We also have many testimonials on our website from happy customers so take a look here
Do you have any accreditations?
Along with recommendations, accreditations by relevant authorities highlight a company’s reliability. It will show you that they adhere to certain standards and gives you that extra peace of mind. We have previously won the Which? Trusted Trader award for Trader of the Month and are fully registered with FENSA.
How much will it cost?
To avoid any hidden costs, always make sure to get a written quote for any work you want done. Check that everything is included to avoid any surprises. We have an honest pricing policy with no hidden costs and will always give you the best price first time.
Do you offer guarantees?
Protecting your investment is extremely important. You need to check that the products and labour are guaranteed if anything should go wrong. We offer a 10 year insurance backed guarantee on all our products so you can relax knowing that you’re protected.
Do you use your own employees?
Some companies subcontract jobs which can compromise the quality and customer focus that is given. We are family-run and all of our team have a friendly and professional approach. You will always get consistent quality and care from us.
Do you have a showroom I can visit?
Trying before you buy is a great way to judge if a product is right for you and your home. If possible you should always try and visit a showroom. You can see the different options available, gain some inspiration and talk to advisors if you have any queries. Our showroom in Chigwell allows you to see our products up close and talk to our knowledgeable staff without any pressure.
How long will it take?
It’s handy to get a rough idea of how long an installation can take. Will it be particularly disruptive to your home life? This will enable you to pick the most convenient time for your family.
What energy ratings can your products offer?
When choosing new windows
, energy efficiency should always be a top priority. Make sure you ask what WER (Window Energy Rating) products can offer you to determine if they are the best choice for your home. We can offer you A+12 windows and are one of the only window installers in the Essex area to do so. This means that our windows will keep your heat levels up and your bills low.
Do you have an environmental policy?
Looking after the environment is something everyone is trying to do. We are committed to recycling as much of our waste as we can and always try to work with sustainable suppliers. We offer you efficient products that can help reduce your carbon footprint and impact on the environment.
Contact us at Homeglaze today
when buying double glazing to see what we can do for your home.